1. Q: What do you do mainly?
    A: Custom wire harness, cable harness, power cord etc.

2. Q: Do your have a website on Alibaba.
    A:yes. You can visit our web site of Alibaba to know more about our products. (http://www.xinelec.com)

3. Q: The inquiry has not responded. What can I do?

    A:If we are online, you can use Trade Manager / QQ / Tel / email to chat with us in real time. You can also contact them using the phone and fax numbers in the Contacts up on the website.

4. Q: Do you have a catalogue? Can you send me the catalogue to have a check of all your products?     
    A: Sorry. We do not have it of all of our products. Because of we are a custom wire harness manufacture. And you may visit our web to get a catalogue. Or send your inquires to service@xinelec.com. We will reply soon.

5. Q: Can you customize label and logo?
    A: Yes. 

6. Q: Can you provide samples? Are the samples free?
    A: Yes, Then we can send you samples test first if in stock. And you just pay freight. For custom, we will charge for the samples.

7. Q: What kind of payment do you accept? How about PayPal?
    A: We accept T/T, L/C, Western Union and Credit Card. For PayPal, our company doesn't support it at the moment. Since it is expensive for us to get money to our bank account and also difficult for refund.

8. Q: What is the delivery time and shipping fee?
    A: We promise to ship the items 7-15days after deposit received, and the cost will according to the total weight.

9. Q: Can I become an Agent / Dealer of KINKONG products?
    A: Welcome! But please let me know your Country/Area first. We will have a check. If you want any other kind of cooperation, do not hesitate to contact us.

                  It's our great honor to do services for you! We will give the best price with high quality for you.